Monday, September 1, 2008

Press Release on our Benchmarking Partnership

We have announced a strategic partnership with Paul Dippell and Service Leadership to provide us some best in class benchmarking capabilities for HTG members. This platform will allow us to go deep in the area of financial analysis and enables us to really take our peer program to the next level. Here is the official press release:

Service Leadership, Inc. has been selected by Heartland Tech Groups (HTG) to deliver quarterly performance reporting to HTG members. With over 150 current members, HTG is the largest executive peer group organization for IT Solution Providers. Service Leadership Index(TM) quarterly benchmark reports will enable HTG members to
quickly compare their quarterly financial and operation performance versus 1) their own past results, 2) the results of their HTG group peers and 3) the results for Best-in-Class Solution Providers in their business model category.

Service Leadership enables organizations like HTG to deliver insightful information to a large base of Solution Providers with diverse business models. "We've grown rapidly because our members value their quarterly best practice meetings and the ongoing interaction with other IT Solution Provider executives," said Arlin Sorensen, founder and visionary of Heartland Technology Groups. "We've used a spreadsheet-based financial tracking method to help our members get a handle on their financial performance. However, our members have clearly indicated that they want richer, more actionable reporting. The Service Leadership Index(TM) reports enable us to deliver 'next generation' benchmarking resources for our members. As part of their HTG best practice meetings, members will use the Service Leadership reports to determine how they are progressing quarter to quarter and what specific actions they can take to improve performance."

"HTG's new approach combines peer group interaction with best in class quarterly benchmarking resources," noted Service Leadership CEO Paul Dippell. "It is the most effective way to help Solution Provider executives strengthen their companies and the industry as a whole. It is an honor to work with HTG to help its members leverage their Service Leadership Index(TM) reports to reduce their business risk, grow faster and drive Best-in-Class results on behalf of their shareholders, their employees, and their partners."

We have over thirty HTG members who participated in the Q2 financial benchmarking and it will only grow from here. Take advantage of this opportunity to compare yourself to others in HTG and the industry. It is this kind of information that can truly help you make the needed changes to grow your business.

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